Skip to content

Trust & safety

Keeping Learnora trustworthy

How we review content, protect learners and support educators.

Course review

Every new course is reviewed before it can be published. Reviewers check that the course is accurate, safe, doesn't infringe copyright and delivers what its description promises. Educators can edit published courses; reports from learners trigger re-review.

Verified educators

Anyone approved through an application can teach. A verified badge is shown only after our team has checked an educator's identity and stated qualifications. Unverified educators are labelled as such.

Honest reviews

  • Only students enrolled in a course can review it, and every review is marked as a verified enrolment.
  • Tutor reviews require a completed session.
  • Educators can't review their own courses, but can respond publicly.
  • Reviews that are spam, abusive or off-topic can be reported and hidden by moderators.

Community guidelines

No harassment, hate speech, misleading claims, scams or requests to move payments off the platform. Accounts that break these rules may be suspended.

Reporting

Use the Report link on any course, educator profile or review. Reports are confidential and reviewed by our moderation team; reporters are notified of the outcome.

Security

Access to private data is enforced in the database with row-level security, payments are confirmed only through verified provider webhooks, and we never store card details.